Request
Dear Sir/Madam,
I am writing to you under the Freedom of Information Act 2000 to request information concerning the types of software and applications that may be in use in your institution.
If it is not possible to provide the information requested, please provide advice and assistance, as to how I can refine my request to be included in the scope of the Act.
Please can you provide information relating to the types of software (and suppliers) you may be using for:
o Finance
o Procurement System
o Tender Management Solution
o Contract Management Solution
o Payroll
o HR Software
o Analytics/Business Intelligence
o Student Record System
o Timetabling and Attendance Monitoring
In addition to this please include details relating to contract renewal dates and information regarding the support and maintenance of each product.
Please provide answers in the table below:
Type of Application |
Software System |
Vendor |
Contract Renewal or Expiry Date |
Contract Value |
Annual Support and Maintenance |
Finance |
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Procurement |
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Tender Management |
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Contract Management |
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Payroll |
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HR |
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Reporting / Analytics/ Business Intelligence |
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CRM (Client Relationship Management) |
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Student Record System (Product used to generate independent learner reports) |
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EPortfolio |
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Timetabling |
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Attendance Monitoring |
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In addition, could I please receive the overall software spend and non-pay spend from your organisation?
Thank you,
Response
Dear Mr...,
I write further to your request for information dated 30 April 2019. This request has been handled by the University in accordance with its duties and obligations under the Freedom of Information Act 2000 ("FOIA").
You requested details of:
Information relating to the types of software (and suppliers) you may be using for:
o Finance
o Procurement System
o Tender Management Solution
o Contract Management Solution
o Payroll
o HR Software
o Analytics/Business Intelligence
o Student Record System
o Timetabling and Attendance Monitoring
In addition to this please include details relating to contract renewal dates and information regarding the support and maintenance of each product.
The University's response FOIA response ref.33/1426 .
If you are not satisfied with the handling of your request, you may request an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter by writing to:
Chris Ince
University Secretary
London Metropolitan University
166-220 Holloway Road
London
N7 8DB
Email: c.ince@londonmet.ac.uk
If you remain dissatisfied with the handling of your request, you have a right of appeal to the Information Commissioner at:
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 or 01625 545745
Website: www.ico.gov.uk
There is no charge for making an appeal.
Kind regards,
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000