This website is run by London Metropolitan University. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 400% without any problems
- navigate most of the website using just a keyboard – using Tab and Shift+Tab to move through each menu option while being able to dismiss the menus using the Escape (Esc) key and activating the link using Enter key. Please note, at zoom levels of 150% or above a menu "close" button appears to allow you to close the menu. The “close” button is accessible when using a keyboard and you can also use the Escape (Esc) key to close menus if using a keyboard
- access the website search using just a keyboard
- access the contents of image carousels using a keyboard by using Tab
- navigate most of the website using speech recognition software
- navigate most of the website using a screen reader (including the most recent versions of JAWS and Claro)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some text elements and non-text elements are flagged by web accessibility validation tools and appear not to meet the minimum required colour contrast ratio. We have manually checked these elements to ensure the appropriate colour contrast ratio and believe these to be within guidelines.
- Some pages have heading tags (H1, H2, H3) that use incorrect hierarchy and instead jump from H1 to H3. We are working to fix this issue within our content management system.
- There are elements on our course pages that are mouse-dependent, which cannot be accessed using keyboard navigation. We are working to redevelop these elements for a future iteration of our website.
- Search filters may be difficult for some users to interact with when using a keyboard or screen reader.
- Some PDF documents do not have appropriate titles and are not fully accessible to screen readers.
- You cannot modify the line height or spacing of text.
Feedback and contact information
If you need information on this website in an alternative format such as large print, audio recording or braille, please contact us by emailing marketing@londonmet.ac.uk.
We’ll look into your request and aim to respond within five working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by emailing webteam@londonmet.ac.uk.
We aim to respond within five working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
If you would like to visit us in person and have specific accessibility needs and requirements, please contact us by emailing marketing@londonmet.ac.uk.
We’ll look into your request and aim to respond within five working days.
If you cannot view the map on our contact us page, call or email us for directions.
Technical information about this website’s accessibility
London Metropolitan University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
Non-compliance with the accessibility regulations
The following accessibility problems fail under the WCAG 2.1 AA and A success criterion:
- There are a small number of element IDs that are not unique, which fails WCAG A 4.1.1: Parsing. We aim to fix this by April 2023.
- Links in the same context with the same text alternative occurs in a small number of cases, which fails WCAG 2.4.4: Link Purpose (In Context) / 2.4.9: Link Purpose (Link Only). We aim to fix this by February 2023.
- There are ocurrences where elements do not use allowed ARIA attributes, which fails WCAG A 4.1.2: Name, Role, Value. We will aim to fix this by April 2023.
- There are instances where buttons do not have discernible text (embedded videos), which fails WCAG A 2.4.7: Focus Visible / 2.4.4: Link Purpose (In Context) / 4.1.2: Name, Role, Value. We will aim to fix this by April 2023.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
PDF documents published before 23 September 2018 are not fully accessible to screen reader software. While we are committed to ensuring new and updated content adheres to web accessibility regulations we do not plan to update these documents.
Video captions
Videos published before 23 September 2020 do not consistently have captions, transcriptions or audio descriptions. We do not plan to update these videos.
Preparation of this accessibility statement
This statement was prepared on 17 September 2020. It was last reviewed on 10 February 2023 and includes edits and amendments from the original statement.
The londonmet.ac.uk website was last tested on 10 February 2023. It was and continues to be tested by London Metropolitan University for compliance with the Web Content Accessibility Guidelines V2.1 level A, level AA and level AAA, and these tests have been carried out internally using a number of third-party tools.
The majority of the website testing was performed using Siteimprove accessibility tools and Axe DevTools.